Erika will speak on the principles found in her new book on crisis leadership at the Charlottesville Bar Association’s monthly luncheon meeting.
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With the release of her new book on crisis leadership Erika James was featured on the cover of Charlottesville’s Daily Progress on Saturday, August 14, 2010. The interview reflects her thoughts on crisis leadership.
The past ten years has been marked by one crisis after another. The decade began with financial scandals in the earlier 2000’s (remember Enron, Worldcom, and Tyco) and ended with the near financial collapse in the latter part of the decade. In the midst of the financial calamities, countries and communities have been devastated by natural disasters, extreme acts of violence and terrorism, and the life threatening H1N1 pandemic. Add to this list the numerous notable organizational crises, including the BP oil spill and the Toyota recall, and you may begin to wonder whether crises, generally defined as rare and extreme occurrences, have become the new normal in organizational life.
Believe it or not, and despite the media attention that would have us believe otherwise, crises are still rare events. That said, it is undeniable that the state of business has become increasingly complex, and with that complexity comes a greater likelihood that things will go wrong, and sometimes in catastrophic ways. More often, however, organizations are simply experiencing a heightened level of pressure to compete globally, manage diverse stakeholder needs, and produce more with fewer resources.
There are several hallmarks that characterize an organization under pressure. Read More